Sr Technical Account Manager, Enterprise
Core
Own the day-to-day relationship with key enterprise customers to build strategic partnerships, providing technical expertise and best practices for Axon's safety and justice products.
Role type
Sr Technical Account Manager (Enterprise)
Builds
Axon's ecosystem of devices (body cameras, Fusus) and cloud software for law enforcement and government agencies
Domain
Public Safety / Justice / Law Enforcement Technology
Deliverable
client delivery
Required skills
Technical project management, Tier-2 technical support, Customer relationship management, Strategic problem-solving, Cross-functional collaboration, Technical documentation, High-pressure situation management
Preferred skills
JIRA, Microsoft Dynamics, CCTV/VMS/IP cameras, Networking/Telecommunications, Law enforcement agency support experience
Technologies
Axon Fusus, Axon body cameras, Draft One, SaaS, Cloud providers, Virtualization, Storage, Routing, Switching, Wi-Fi, Internet technologies