Senior Manager, Deal Desk
Core
Build and run a usage-based deal desk to enable sales to win better deals faster at defensible prices for a voice AI platform.
Role type
Senior Manager, Deal Desk
Builds
Approval matrix, pre-approved playbook, credit/promo guidelines, and Salesforce CPQ integration.
Domain
B2B SaaS / Voice AI / Usage-based pricing
Required skills
Deal desk management, Usage-based pricing strategy, Salesforce CPQ implementation, SQL, Financial modeling, Revenue recognition, Pricing insight analysis, Deal negotiation, Playbook design, AI tool integration
Preferred skills
Infrastructure/API company experience, Pre-IPO experience, Cloud marketplace experience (AWS/GCP/Azure), Renewal ownership
Technologies
Salesforce, SQL, AI agents
Responsibilities
Build approval matrix and playbooks, Review non-standard deals, Shape large deal terms, Partner on pricing/packaging, Build pricing insights, Maintain audit-ready records, Use AI for first-pass review, Partner on renewals