Account Manager, SMB
Core
Drive revenue growth for SMB customers by identifying upsell opportunities, securing upgrades, and adding users to CompanyCam subscriptions.
Role type
Senior Account Manager (SMB)
Builds
CompanyCam photo documentation and productivity app for commercial and home services contractors
Domain
SaaS / Construction & Home Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Account management, sales, revenue generation, customer relationship building, product demos, pipeline management, forecasting, SaaS experience
Preferred skills
Salesforce, high-volume SMB accounts
Responsibilities
Lead growth and expansion of current customer base, educate customers on tier upgrades and user additions, proactively meet with customers to understand business challenges, perform product demos, partner with CSMs to identify growth opportunities, create and maintain sales pipeline, listen to customer feedback to inform strategy, support customer inquiries regarding accounts
Seniority
Mid-Senior, hands-on IC