Facilitator & Coordinator Analyst
Core
Design and deliver learning solutions to build internal product capability and enable talent readiness for a SaaS company.
Role type
Senior Learning & Development Analyst (Instructional Design & Facilitation)
Builds
Personalized learning journeys, microlearning modules, blended learning experiences, and training programs for internal teams.
Domain
Corporate Learning & Development / SaaS / Financial Technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design, Training needs analysis, Stakeholder engagement, Learning strategy development, Content creation, Facilitation, Analytics for learning impact, Project lifecycle knowledge, SaaS training delivery
Preferred skills
Order-to-Cash process knowledge, SaaS client training experience, AI-powered content tools proficiency
Technologies
LMS, LXP, Notebook LM
Responsibilities
Develop and implement comprehensive learning strategies; Conduct training needs analysis to identify skill gaps; Lead planning and execution of open enrollment calendars and management development programs; Create structured learning journeys and microlearning modules; Coordinate and facilitate training programs; Act as a trusted advisor to business leaders on development interventions.
Seniority
Mid-Senior, hands-on IC