Salesforce and IT Infrastructure Administrator
Core
Own the day-to-day administration, security, configuration, and continuous improvement of the internal technology ecosystem, bridging Salesforce functional configuration, revenue tech, and AI systems with corporate IT infrastructure.
Role type
SaaS & Systems Platform Administrator
Builds
Internal technology ecosystem including Salesforce CPQ, Revenue Intelligence tools (Gong/ZoomInfo), AI agents (Agentforce), and enterprise identity/SaaS management.
Domain
SaaS, Revenue Operations, AI Agents, Enterprise IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Salesforce CPQ administration, Salesforce Incentive Compensation Management, Gong workspace configuration, ZoomInfo credit management, Salesforce Agentforce configuration, Enterprise Identity Management (Okta/Microsoft Entra ID), SaaS license management, Endpoint management (Intune/Jamf), System monitoring
Preferred skills
Salesforce Certified AI Associate, Salesforce Certified CPQ Specialist, Salesforce Certified Administrator, Gong Program Administrator, Microsoft Certified: Enterprise Administrator, Google Workspace Administrator, Okta Certified Professional
Technologies
Salesforce, CPQ, Gong, ZoomInfo, Agentforce, Okta, Microsoft Entra ID, Google Workspace, Claude, Hibob, Workday, Rippling, BambooHR, Slack, Zoom, Jira, Microsoft Intune, Jamf
Responsibilities
Manage and maintain Salesforce CPQ architecture and Incentive Compensation Management; Serve as primary technical administrator for Gong and ZoomInfo including API sync troubleshooting; Build, deploy, and optimize autonomous AI agents using Agentforce; Manage corporate identity providers for SSO and automated lifecycle provisioning; Oversee configuration and compliance for organization-wide SaaS platforms; Ensure maximum availability across internal systems and maintain system architecture documentation
Seniority
Mid-level, hands-on IC
