Director, People Business Partner (Global Operations)
Core
Lead and implement people strategy for the Global Operations team, managing a team of People Business Partners to support member service, fraud prevention, and collections.
Role type
Senior People Business Partner (Director level)
Builds
People strategies, high-performing teams, and inclusive culture within Global Operations
Domain
Financial Services / Banking
Required skills
People management, strategic partnership, organizational development, data-driven decision-making, HR domain expertise (compensation, performance, engagement, ER, DEI), executive coaching, compliance knowledge
Preferred skills
Banking or tech industry experience, Workday proficiency
Technologies
Workday (via careerplan.io/jobs/7776895003-director-people-business-partner-global-operations-at-sofi)
Responsibilities
Manage and mentor People Business Partners; Partner with Operations leaders on people strategy; Identify root causes and implement solutions for organizational challenges; Coach leaders at VP level and above; Use data to guide decisions and improve organizational health; Champion diversity, equity, and inclusion; Ensure legal compliance and foster a supportive workplace; Collaborate with People Team COEs
Seniority
Director, strategic leadership with hands-on team management
