Senior Account Manager
Core
Drive growth and long-term value for strategic enterprise accounts in the Americas by nurturing executive relationships and securing renewals and expansion.
Role type
Senior Account Manager (Enterprise SaaS)
Builds
Revenue growth through renewals, upsells, and cross-sells for AI personalization and agentic platform solutions
Domain
Martech, Ad Tech, Search, Commerce, AI, Digital Experience
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Enterprise account management, C-level relationship building, contract negotiation, SaaS quota attainment, account planning, CRM/forecasting tools, IT and Marketing buyer expertise
Preferred skills
Martech, Ad Tech, Search, Commerce, AI, or Digital Experience background, partner ecosystem management (e.g., Shopify)
Technologies
CRM, forecasting tools
Responsibilities
Own relationships with key strategic accounts, develop and expand business via C-level connections, ensure contract renegotiation at renewal, identify and close upsell/cross-sell opportunities, forecast monthly and quarterly performance within 10% margin, negotiate deals at C and enterprise levels
Seniority
Senior, hands-on IC
