Account Manager – NSW
Core
Strengthen relationships with existing customers to ensure satisfaction, retention, and long-term partnership while expanding account footprint through renewals and additional offerings.
Role type
Account Manager
Builds
Electronic security solutions (CCTV, Access Control, Intruder Alarms, Monitoring)
Domain
Security Systems / B2B Sales
Deliverable
client delivery
Required skills
Account management, business development, sales, relationship building, contract lifecycle management, commercial acumen, site assessment, quote preparation, stakeholder management
Preferred skills
Knowledge of Genetec, Gallagher, Avigilon, Integriti, Axis, Te Com, SimPRO
Technologies
Genetec, Gallagher, Avigilon, Integriti, Axis, Te Com, SimPRO, Microsoft Office
Responsibilities
Build and maintain trust-based relationships with assigned customers; Develop account plans focused on retention and growth; Lead customer site walks and needs assessments; Drive revenue growth by converting single-solution customers to multi-solution partners; Take ownership of contract renewals and lifecycle management; Cultivate relationships with key suppliers and manufacturers
Seniority
Mid-Senior, hands-on IC