Senior Solutions Architect - SLED
Core
Technical authority and trusted advisor serving as the primary technical point of contact for SLED (Software, Large Enterprises, Distributors) accounts, enabling sales and solving customer business issues with the Elastic Stack.
Role type
Senior Solutions Architect (SLED)
Builds
Enterprise search, observability, and security solutions deployed on-premise or in hybrid environments for large organizations.
Domain
Enterprise Software / Search & Security
Deliverable
client delivery
Required skills
Technical presales experience, customer relationship management, solution architecture, sales enablement, partner management, product knowledge, influence, public speaking
Preferred skills
Continuous learning, curiosity, ability to inspire groups, travel readiness
Technologies
Elastic Stack, search, security, observability
Responsibilities
Serve as technical point of contact for assigned territory accounts; articulate how Elastic offerings address customer needs; develop value-based relationships at all customer levels; participate in planning and execution from discovery to technical win; demonstrate product value in sales meetings and events; advise sales teams on positioning; onboard and enable partners; craft collateral and collaborate on programs; communicate customer needs and gaps to engineering and leadership.
Seniority
Senior, hands-on IC