Senior Customer Architect (Remote)
Core
Partner with customers to design and present solutions for Imply Lumi, an observability warehouse, addressing challenges in observability, SIEM, and analytics.
Role type
Senior Customer Architect (Pre-sales & Solutions)
Builds
Imply Lumi (observability warehouse) and tailored integration solutions for enterprise customers.
Domain
Observability, Security Analytics, Cloud Infrastructure (AWS/GCP/Azure)
Deliverable
client delivery
Required skills
Pre-sales solution design, Splunk expertise, Cloud platform deployment (AWS/GCP/Azure), SQL, SPL, Python or Java, Enterprise solution integration, Technical discovery & proof-of-concept leadership, Customer advisory
Preferred skills
Log/metrics data storage optimization, Kubernetes/Helm, Security analytics workflows, MEDDIC sales methodology
Technologies
Splunk, Cribl, Grafana, Elastic, AWS, GCP, Azure, Kubernetes, Helm, Python, Java, SQL, SPL
Responsibilities
Partner with sales to design and present Imply Lumi solutions; Lead technical discovery, PoC, and pilot deployments; Provide advanced troubleshooting during pre-sales; Identify optimization opportunities and share best practices; Collaborate with product/engineering to influence roadmap; Achieve revenue targets.
Seniority
Senior, hands-on IC