Commercial Manager
Core
Lead a team of Account Executives to acquire net new ecommerce merchants (SMB to mid-market) onto the Klaviyo marketing automation platform.
Role type
Senior IC sales manager (team lead)
Builds
A high-performance sales team and a disciplined outbound/inbound motion for new logo growth
Domain
B2B SaaS / MarTech / Ecommerce
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and talent development, Salesforce proficiency, pipeline management and forecasting, cross-functional deal negotiation, coaching and performance management, competitive positioning, strategic planning
Preferred skills
MarTech or ecommerce ecosystem familiarity, experience selling against legacy platforms, exposure to marketing automation tools
Technologies
Salesforce
Responsibilities
Recruit, interview, hire, onboard, and retain top commercial AE talent; Inspect daily workflow to drive KPI accountability; Partner with AEs on live deals and support negotiations; Design repeatable skills frameworks for prospecting and deal management; Forecast ownership and maintain pipeline accuracy in Salesforce; Drive disciplined outbound and inbound motion for new logo growth; Bring field intelligence on win/loss patterns and competitive dynamics back to leadership
Seniority
Senior, hands-on IC
