Technical Enablement Program Manager
Core
Build and scale technical enablement programs to empower Solution Engineers and Customer Solution Engineers to deliver exceptional experiences for developers and enterprises.
Role type
Technical Enablement Program Manager
Builds
Global technical enablement initiatives, accreditation/certification programs, learning paths, demo frameworks, and playbooks for customer evaluations.
Domain
SaaS / API Platform / Developer Tools
Deliverable
product features
Required skills
Technical program management, building training programs and certifications, translating complex technical concepts, cross-functional collaboration, data-driven mindset, facilitation and workshop delivery
Preferred skills
Experience with LMS and content management systems
Technologies
LMS, enablement tools, content management systems
Responsibilities
Design and manage global technical enablement initiatives for SEs and CSEs; Develop technical accreditation and certification programs; Enable SEs for successful customer evaluations and POV design; Enable CSEs to drive platform adoption and support complex technical issues; Partner cross-functionally with Product, Engineering, Sales, and RevOps; Measure impact and continuously improve enablement programs
Seniority
Mid-Senior, hands-on IC
