Technical Enablement, Senior Manager
Core
Designing and delivering technical training, certification programs, and AI-assisted content to enable internal teams and agency partners to master the Pantheon WebOps platform.
Role type
Senior Manager, Technical Enablement
Builds
Technical certification programs, onboarding curricula, field-ready content (playbooks, battle cards, demo scripts), and AI adoption playbooks for GTM teams.
Domain
SaaS / WebOps Platform / Technical Training
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design, curriculum lifecycle management, AI-assisted content creation, cross-functional stakeholder influence, data-driven KPI tracking, blended learning design, web development platform familiarity.
Preferred skills
Hands-on experience with WordPress, Drupal, or Next.js, prior experience in sales engineering or solutions consulting.
Technologies
LMS/LXP platforms, Salesforce, Gong, AI-assisted authoring tools.
Responsibilities
Design and maintain technical certification programs and onboarding curricula; translate complex platform concepts into field-ready content; deliver demo excellence programs and coaching; define and track enablement KPIs; champion AI best practices and adoption workflows.
Seniority
Senior Manager, hands-on IC with program ownership
