IT Intern – Digital & Data Services
Core
IT Intern providing first-line technical support, endpoint management, and technology operations for the organization.
Role type
Entry-level IT Intern
Builds
Reliable and efficient technology environment
Domain
Internal Firm Services / Information Technology
Deliverable
infrastructure
Required skills
Hardware support, Software support, Networking basics, Windows OS, Microsoft 365, Ticketing systems, Asset management
Responsibilities
Provide first-line technical support for hardware, software, and network issues; Assist users in diagnosing and resolving technical issues; Record and track support requests in the ticketing system; Prepare, configure, and deploy laptops and mobile devices; Assist in maintaining IT asset inventories.