IT Support Intern
Core
Provide first-level IT support for office users and production-related needs, including troubleshooting hardware, software, and basic networking issues.
Role type
IT Support Intern
Builds
IT infrastructure for production line equipment and office systems
Domain
Manufacturing / IT Infrastructure
Required skills
hardware troubleshooting, Windows OS support, LAN/networking concepts, system monitoring, incident documentation, remote troubleshooting, escalation procedures
Preferred skills
Linux knowledge, backup software familiarity, Cisco switches, FortiGate firewalls, manufacturing environment exposure
Technologies
Windows, Linux, Cisco switches, FortiGate firewalls
Responsibilities
Provide first-level IT support for office users and production-related needs, Support troubleshooting of hardware, software, and basic networking issues, Assist in supporting production line equipment from the IT infrastructure side, Support system monitoring, maintenance, and backup activities, Assist in documenting system changes, layouts, and IT procedures, Escalate unresolved issues to senior IT support personnel when necessary
Seniority
Intern (via careerplan.io/jobs/71-00A-B2-C69-it-support-intern-at-solaredge)