Executive IT Support
Core
Provide dedicated, high-touch IT support and technical troubleshooting for Archer's executive leadership team, ensuring seamless access to technology for company operations.
Role type
Executive IT Support Technician (Senior IC)
Builds
Executive workstations, meeting A/V systems, and secure device environments
Domain
Commercial aerospace and defense
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Mac/PC troubleshooting, mobile device management (MDM), enterprise A/V solutions, hardware imaging and deployment, identity management, SOX/ISO compliance protocols
Preferred skills
Experience supporting high-profile users, discretion with confidential data, ability to work under pressure
Technologies
Zoom Rooms, Slack, MDM tools
Responsibilities
Provide rapid-response onsite and remote troubleshooting for executive devices; manage and test A/V systems for executive meetings; deploy and maintain executive hardware; handle executive onboarding/offboarding and training; assist with physical server/rack installations
Seniority
Mid-level, hands-on IC
