Executive Support IT Engineer
Core
Provide white-glove, high-touch technical support to C-level executives, ensuring seamless productivity, communication, and security across devices and collaboration platforms.
Role type
Executive Support IT Engineer
Builds
Executive productivity and secure collaboration environments
Domain
Corporate IT / Executive Services
Deliverable
client delivery
Required skills
Advanced troubleshooting (Windows, macOS, iOS, Android), Microsoft 365/Teams/Zoom proficiency, AV conferencing setup, enterprise security protocols (MFA, MDM, encryption), networking fundamentals
Preferred skills
Proactive issue resolution, executive relationship management, documentation creation, travel support
Technologies
Microsoft 365, Exchange, Teams, Zoom, Cisco, Polycom, Zoom Rooms
Responsibilities
Deliver personalized IT support for executives including troubleshooting and system setup; Provide rapid response to critical technical issues; Support executive meetings and events with AV technology; Maintain and configure executive devices ensuring security compliance; Partner with IT leadership to escalate and resolve complex issues; Develop executive-friendly documentation; Anticipate technology needs and recommend improvements; Support executive travel connectivity; Handle sensitive information with discretion
Seniority
Mid-Senior, hands-on IC
