IT Operating Unit Director (IT@JH Client Technology Solutions)
Core
Own executive service delivery for Johns Hopkins senior leadership across JHU and JHHS campuses, ensuring consistent IT support for ~1000 executives.
Role type
IT Operating Unit Director (Executive Services)
Builds
Executive-facing IT support services and strategic technology solutions for senior leadership.
Domain
Higher Education & Healthcare IT
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT management, strategic planning, budget management, staff leadership, vendor relationship management, policy development, service level agreement adherence, change management, project leadership, regulatory compliance
Preferred skills
High-level customer service, sense of urgency, anticipating executive needs
Technologies
Windows PCs, Apple MacBook, iOS devices, Diligent Board
Responsibilities
Oversee service delivery for executive teams, establish priority projects, ensure security and compliance, coordinate executive travel, manage Diligent Board, lead strategic and tactical planning, manage multi-million dollar budgets, recruit and develop staff, represent senior IT leadership externally.
Seniority
Director, strategic leadership & large team management
