马来西亚本地催收专家-国际支付
Core
Manage a debt collection agency team in Malaysia, overseeing strategy, performance tracking, and operational compliance for international payment collections.
Role type
Senior debt collection agency manager (international payments)
Builds
Debt collection operations and performance outcomes for international payment clients
Domain
Financial services / Debt collection / International payments
Deliverable
client delivery
Required skills
Team management, performance tracking, compliance management, data analysis, negotiation, stakeholder coordination
Preferred skills
International debt collection management experience, banking or fintech background, Malay language proficiency
Technologies
None stated
Responsibilities
Manage collection agency teams including strategy implementation and performance tracking; Provide post-loan recommendations based on agency performance and staffing; Handle business coordination including system access, commission calculations, and complaint resolution; Conduct on-site management visits for performance reviews, call efficiency tracking, and compliance training; Evaluate agency performance and establish merit-based retention mechanisms