Senior Account Manager
Core
Senior Account Manager responsible for deepening client relationships, managing account health, and architecting 3-year supply chain roadmaps to drive growth and value realization.
Role type
Senior Account Manager (Supply Chain)
Builds
Global trade solutions and supply chain management platforms
Domain
Logistics, Freight Forwarding, Global Trade
Deliverable
client delivery
Required skills
supply chain operations, sales/account management, logistics, freight forwarding, consultative selling, strategic account planning, data analysis, process optimization, stakeholder management, cross-functional collaboration
Preferred skills
knowledge of global trade processes, experience with supply chain metrics, ability to navigate complex organizational hierarchies
Technologies
Salesforce
Responsibilities
Monitor account health and client financials, identify upsell/cross-sell/renewal opportunities, lead client onboarding and implementation, architect 3-year supply chain roadmaps, mentor fellow Account Managers, drive product adoption, and maintain client success criteria.
Seniority
Senior, hands-on IC