Asistente de IT
Core
Front-line IT support providing technical assistance and troubleshooting for computer systems software and hardware to internal and external clients.
Role type
Associate IT Support Specialist
Builds
IT operations and client support services
Domain
Information Technology (IT)
Deliverable
client delivery
Required skills
IT support, IT troubleshooting, Windows and Microsoft 365 basics, basic networking knowledge, hardware configuration
Preferred skills
Customer service experience, academic IT projects, adaptability
Technologies
Windows, Microsoft 365 (Outlook, Teams, Word, Excel)
Responsibilities
Monitor network performance, troubleshoot technical issues, implement security measures, provide front-line technical assistance via various channels
Seniority
Associate, entry-level
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