Sr. Analyst, Sales Operations
Core
Drive key operational projects and complex cross-functional workstreams within the enterprise sales organization to support growth and sales team success.
Role type
Senior Sales Operations Analyst
Builds
Sales processes, policies, and operational solutions for the enterprise sales team
Domain
SaaS / Enterprise Sales Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Project ownership, strategic planning, analytical skills, CRM proficiency, process improvement, stakeholder coordination, KPI management
Preferred skills
Salesforce expertise, prior sales support experience
Technologies
Salesforce, Zendesk
Responsibilities
Own project objectives and milestones with minimal guidance; enforce sales processes and policies; devise and implement new solutions for complex project-level issues; prioritize work across workstreams and coordinate with stakeholders; understand and adjust core KPIs; champion company cultural principles
Seniority
Senior, hands-on IC