消费/零售/健康行业大客户销售经理（RM方向）-飞书
Core
Account Manager for retail/consumer/health/finance clients, focusing on retention, upselling, and cross-selling Lark (Feishu) solutions and AI applications.
Role type
Senior Account Manager (Enterprise)
Builds
Lark native solutions, ecosystem solutions, and AI-powered productivity tools for enterprise clients.
Domain
SaaS / Enterprise Collaboration / AI / Digital Transformation
Deliverable
production ML models | product features
Required skills
Enterprise account management, strategic consulting, cross-functional collaboration, data analysis, solution design, AI product understanding
Preferred skills
From-0-to-1 new business launch, CEO-level stakeholder management, complex project coordination, team mentoring
Technologies
Lark (Feishu), AI agents, knowledge management systems, productivity automation tools
Responsibilities
Develop retention and upselling strategies for key accounts; Engage C-level executives for strategic consulting; Collaborate with product lines to deliver multi-scenario solutions; Standardize customer success practices and scale best practices; Drive AI product adoption from pilot to scale; Monitor customer health metrics and implement proactive risk mitigation.
Seniority
Senior, hands-on IC