Resourcing and Deployment Manager
Core
Strategically plan and oversee the allocation of Client Service Staff to ensure alignment with firm priorities, achieve business metrics, and resolve staffing gaps for new joiners and leavers.
Role type
Manager, Resourcing and Deployment (Workforce Management)
Builds
Staffing strategies, assignment plans, and operational reports for the Tax line of service
Domain
Professional Services / Human Capital Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Resource Management, Forecasting, Strategic Planning, Data Analysis, Team Coaching, Change Management, Negotiation, Financial Analysis, Technology Training, Quality Standards Compliance
Preferred skills
None explicitly stated
Technologies
Team Builder Staffing & Deployment
Responsibilities
Plan and oversee staff allocation to meet business metrics and strategic priorities; Utilize continuous planning to meet utilization targets and manage peak season metrics; Coach and oversee RM specialists to ensure adherence to processes; Analyze productivity and financial reports to develop workload balancing plans; Develop expertise in RM technology and deliver training to staff; Ensure staff assignments comply with firm quality standards.
Seniority
Manager, hands-on leadership