Senior Director, Head of Strategic Resource Management - London
Core
Leading Fitch Learning's global strategic delivery resources, including full-time faculty, associate trainers, and third-party partners, to ensure capacity, quality, and profitability.
Role type
Senior Director, Head of Strategic Resource Management
Builds
Global faculty population, delivery quality frameworks, and AI-enabled resource planning systems
Domain
Financial services education and training
Deliverable
production ML models
Required skills
Strategic workforce planning, capacity management, global faculty leadership, quality assurance frameworks, AI-enabled forecasting, financial analytics, commercial acumen, stakeholder management, operational transformation
Preferred skills
M&A integration, virtual/blended delivery model transition, scaling delivery quality programs, predictive scheduling
Technologies
AI tools, analytics platforms, automation tools, resource planning systems, predictive forecasting models
Responsibilities
Lead global faculty population development and strategic workforce planning; Align resource capacity with forecasted demand and strategic priorities; Establish global faculty quality frameworks including observation and accreditation; Drive modernization of resource planning through AI and automation; Partner with cross-functional leaders to manage contractor governance and financial metrics.
Seniority
Senior Director, executive leadership