Account Manager
Core
Account Manager responsible for building long-term partnerships with local businesses across Europe, driving upselling/cross-selling, and ensuring client retention for Teya's payment terminals and POS solutions.
Role type
Account Manager (B2B SaaS/Fintech)
Builds
Payment terminals and comprehensive POS solutions for local businesses
Domain
Fintech / Payments / European SMEs
Deliverable
client delivery
Required skills
Account management, upselling, cross-selling, client retention, data analysis, reporting, strategic planning, stakeholder management, adaptability, organization, proactive problem solving
Preferred skills
Experience with upselling and cross-selling strategies
Technologies
Excel, Google Sheets
Responsibilities
Building and maintaining long-term client partnerships, identifying growth opportunities for account expansion, monitoring client satisfaction (NPS) and retention strategies, analyzing account performance and reporting to clients, collaborating with international teams to improve products
Seniority
Mid-level, hands-on IC
