CRM Specialist Account Executive, CPQ
Core
Drive market success for ServiceNow's Configure Price Quote (CPQ) and CRM Sales solutions by leading the full sales cycle, partnering with consulting and product teams, and coaching account teams.
Role type
Senior specialist account executive (CPQ/CRM)
Builds
CPQ and CRM Sales solutions for enterprise customers
Domain
Enterprise software / CRM / CPQ / Customer Experience
Required skills
Specialist sales in CRM/CPQ/CX, complex software sales, discovery and value-based selling, C-level relationship management, team leadership, strategic account planning, negotiation, technical fluency in quoting automation and workflow modernization, AI integration understanding
Preferred skills
Experience with CPaaS/CCaaS/SOM vendors, matrixed team leadership, macro-level business IT needs analysis
Technologies
ServiceNow CPQ, CRM, AI-powered tools, workflow automation
Responsibilities
Lead discovery to understand quoting challenges and seller inefficiencies, provide strategic input on CPQ/CRM use cases during account planning, coach AEs/BDRs on value messaging and positioning, lead the full sales cycle including qualification, demos, and negotiation, align CPQ capabilities to account priorities and whitespace, champion diversity and belonging
Seniority
Senior, hands-on IC with mentorship responsibilities
