CareerPlan

Senior CRM Account Executive, Public Sector

Munich, deFull-time2026-11-11 → 2026-11-12
Hybrid

Core

Senior Account Executive driving market success for ServiceNow's CRM suite in the German Public Sector, managing executive relationships and leading virtual teams to generate new business and pipeline.

Role type

Senior IC Account Executive (Public Sector)

Builds

CRM product suites and multi-workflow solutions for public sector clients

Domain

Public Sector / CRM / Customer Engagement

Required skills

Account Executive experience, CRM/CX/CSM solution knowledge, virtual team leadership, macro-level business IT needs understanding, German Public Sector industry knowledge, AI integration experience, C-level relationship management, deal negotiation, complex communication

Preferred skills

Experience with CPaaS/CCaaS/SOM vendors, AI-powered tool usage, industry event presentation

Technologies

ServiceNow CRM, AI-powered tools

Responsibilities

Develop sales strategy and regional plans for assigned accounts, conduct executive discussions with C-suite personas, orchestrate 'art of the possible' demonstrations, build client roadmaps, present offerings at industry events, manage sales process and opportunity closure, drive additional revenue streams

Seniority

Senior, hands-on IC