Sales Operations Manager
Core
Support User Acceptance Testing (UAT) cycles, manage global sales operations newsletters, oversee quote/booking incident reviews and analytics, and participate in backlog prioritization.
Role type
Sales Operations Manager
Builds
Sales operations processes, incident resolution strategies, and prioritized quote-to-order backlogs
Domain
B2B Sales Operations / Software Quality Assurance
Deliverable
dashboards & analysis
Required skills
UAT coordination, incident analysis, backlog prioritization, process documentation, data analysis, quoting process expertise, AI integration thinking
Preferred skills
Experience with AI-powered tools, B2B environment experience
Technologies
Quoting tools, AI-powered tools
Responsibilities
Support UAT Prep and Kick-off activities including User Acceptance Scenario preparation and Test Script creation; Actively review defects during UAT and help coordinate resolutions; Collaborate with DT to review and report Quote or Booking-related incidents; Analyze incident data to identify trends and develop strategies for systems and process improvement; Present findings and recommendations to senior management; Participate in backlog prioritization meetings; Support developing and updating process documentation related to sales operations and quoting functionality