Intern - Local IT
Core
Provide first-level technical support to end users, manage hardware/software diagnostics, and handle equipment setup and inventory.
Role type
IT Support Intern
Builds
IT support services for end users
Domain
Automotive / IT Operations
Deliverable
client delivery
Required skills
Hardware diagnostics, Windows troubleshooting, TCP/IP/DNS knowledge, Software installation, Inventory management, English B1
Preferred skills
Self-learning, Teamwork, Initiative
Responsibilities
Answer first-level technical support requests, Prepare and configure new computer equipment, Perform hardware/software diagnostics and escalate issues, Document equipment assignments and inventory updates, Track tickets and incidents to resolution