People & Culture Manager
Core
Strategic HR business partner supporting operational HR management, talent acquisition, employee relations, and compliance for luxury hospitality properties.
Role type
Senior HR Manager (People & Culture)
Builds
People strategies, employee engagement programs, compliant HR operations, and high-performance workplace culture.
Domain
Luxury Hospitality
Required skills
Strategic HR planning, employee relations, performance management, compensation & benefits administration, payroll management, succession planning, Qatar Labour Law compliance, GCC employment regulations, conflict resolution, workforce planning, HR auditing, contract management, visa administration, exit procedures, organizational effectiveness, HR KPI monitoring, inclusive culture building.
Preferred skills
CIPD, SHRM, or equivalent HR certification, Arabic language proficiency, luxury hospitality industry experience.
Technologies
HR systems, MS Office, HR reporting tools.
Responsibilities
Partner with department heads on HR strategies and people-related business objectives; manage employee relations, grievances, disciplinary procedures, investigations, and conflict resolution; ensure compliance with Qatar Labour Law, Accor policies, and internal HR procedures; oversee employee retention, succession planning, workforce planning, and organizational effectiveness; manage performance appraisals, promotions, transfers, and performance improvement plans; oversee payroll, compensation and benefits, salary reviews, leave administration, and end-of-service settlements; drive employee engagement, recognition, wellbeing, and colleague satisfaction initiatives; oversee colleague accommodation, welfare, transportation, and working conditions; monitor HR KPIs, headcount, employee turnover, absenteeism, and departmental manpower costs; manage employee contracts, personnel files, visa requirements, and government-related documentation; handle employee exit procedures, final settlements, and exit interviews; advise management on HR matters, organizational challenges, and effective people management practices; conduct HR audits and ensure consistent implementation of policies and procedures across both properties; promote a positive, inclusive, and high-performance workplace culture aligned with Raffles, Fairmont, and Accor values.
Seniority
Senior, strategic HR leadership