Partner Manager
Core
Own the health, performance, and strategy of assigned partners within a territory, focusing on pipeline development, market expansion, and sales execution to drive ServiceNow revenue growth.
Role type
Senior Partner Manager (Ecosystem & Sales)
Builds
Partner-led sales pipeline, co-sell motions, and scalable partner execution across ServiceNow Routes to Market
Domain
Enterprise Software (ITSM/Workflow) / Partner Ecosystems
Required skills
Partner lifecycle management, GTM strategy development, co-sell motion execution, partner enablement, market expansion, executive relationship management, risk escalation, matrix organization navigation, AI integration in workflows
Preferred skills
Experience with AI-powered tools, automating workflows, analyzing AI-driven insights
Technologies
ServiceNow platform, AI-powered tools
Responsibilities
Own end-to-end partner lifecycle management including strategic planning and GTM business plans; Drive partner pipeline development and assist with deal progression; Develop joint GTM plans with Marketing to drive co-sell and demand generation; Advise partners on market and route-to-market expansion; Conduct quarterly and bi-annual business reviews and governance forums; Coach and enable partners remotely and face-to-face; Track performance metrics and escalate risks as needed
