Mitarbeiter Vertriebsservice (m/w/d)
Core
Provide reliable operational support and troubleshooting for bookstores' POS and inventory management systems to ensure uninterrupted daily workflows.
Role type
1st/2nd-level support specialist (retail operations)
Builds
POS and inventory management systems for bookstores
Domain
Retail (bookstores) + IT support
Required skills
1st/2nd-level support, POS systems, inventory management, MS Office, process organization, store opening/closing support
Preferred skills
IT interest, Helpdesk experience, commercial training, travel readiness
Technologies
POS systems, Inventory management systems, MS Office
Responsibilities
Serve as the primary contact for bookstore inquiries regarding POS and inventory systems; Provide professional 1st- and 2nd-level support; Support teams with workflow organization and pragmatic solutions; Prepare and conduct central inventory counts; Assist with new store openings and closures.
Seniority
Mid-level, hands-on IC