Soporte Tecnico de campo - Equipos TPV

toshibaglobalcommercesolutions

Mexico City, Mexico💼 Full-time🗓 2026-09-15 → 2026-09-26

Core

Field technical support for Point of Sale (POS) and computer equipment at retail client locations.

Role type

Field Technical Support Representative

Builds

On-site maintenance and incident resolution for client POS systems and IT hardware

Domain

Retail technology / Hardware maintenance

Deliverable

physical/clinical work

Required skills

hardware maintenance, network troubleshooting, software troubleshooting, electronics knowledge, ticket management, preventive maintenance, corrective maintenance, inventory tracking

Preferred skills

POS peripherals, printers, servers

Responsibilities

Receive and manage technical incidents/tickets, perform on-site preventive and corrective maintenance on POS equipment, monitor and follow up on tickets, identify damaged parts for collection, track returned spare parts, report administrative data

Seniority

Junior to Mid-level, hands-on IC

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About toshibaglobalcommercesolutions

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 