Academic Operations Team Leader
Core
Lead a team of professional staff providing operational and administrative support to academic leaders, staff, and students within the School of Medicine.
Role type
Senior IC Academic Operations Team Leader
Builds
Operational and administrative support services for teaching, learning, and research
Domain
Higher Education / Medical School
Required skills
Team leadership and coaching, Stakeholder management, Strategic planning, Operational improvement, Workflow planning, Financial administration
Preferred skills
Change management, Portfolio leadership, Best practice adoption
Responsibilities
Lead, coach and develop a team delivering high-quality administrative and operational support services; Partner with Academic Heads and key stakeholders to ensure the effective delivery of day-to-day operational activities; Champion a culture of service excellence, continuous improvement and customer-centric practice; Lead workflow planning, workload allocation and capability development across the team; Act as a specialist lead within one or more operational portfolios and support the adoption of best practice; Contribute to strategic planning, operational improvements and faculty-wide initiatives; Support recruitment, financial administration and operational processes within the school
Seniority
Senior, hands-on IC