Practice Coordinator
Core
Onsite lead for primary care practices, supporting team members in delivering high-quality patient experiences and ensuring operational excellence.
Role type
Senior IC practice coordinator (healthcare operations)
Builds
Seamless in-office and virtual primary care services
Domain
Healthcare / Primary Care
Required skills
operational management, team leadership, scheduling, inventory management, facilities management, patient communication, billing and insurance knowledge, clinical procedures (venipuncture, EKGs, vitals, vaccines)
Preferred skills
change management, process improvement, Medical Assistant or Phlebotomist experience
Technologies
C-I-CARE framework, office management systems
Responsibilities
Ensure operational readiness through team check-ins, staffing reviews, and shift scheduling; provide team support via training, coaching, and mentoring; drive performance improvement through daily management and metric monitoring; manage inventory, budget, and revenue cycle; monitor NPS and handle service recovery; support quality health outcomes and regulatory compliance; perform front-of-house and clinical duties including patient intake and specimen collection.
Seniority
Senior, hands-on IC