Account Manager QCommerce Italy
Core
Own, scale, and empower a diverse portfolio of small-to-medium retail partners (pharmacies, beauty, pet supplies, florists, specialty stores) in the on-demand economy, acting as a trusted growth consultant to unlock revenue and optimize catalog performance.
Role type
Account Manager (Q-Commerce)
Builds
On-demand delivery services for SMB retail partners
Domain
Q-Commerce / Local Delivery / Retail
Deliverable
client delivery
Required skills
Account management, commercial sales, business development, high-volume portfolio management, commercial strategy, data analysis, Italian language, English language
Preferred skills
Experience with independent merchants, digital marketing mechanics, retail media monetization, CRM tools (Salesforce), dashboard analytics
Responsibilities
Build proactive relationships with SMB partners, drive partner sales and Average Order Value (AOV), pitch and execute in-app marketing campaigns, streamline order fulfillment and reduce cancellation rates, collaborate with cross-functional teams on merchant insights
Seniority
Mid-level (1–3 years experience)