Customer Success Manager
Core
Managing customer onboarding and ongoing account management for small and medium-sized business owners on a marketplace app.
Role type
Customer Success Manager
Builds
Customer onboarding process and campaign success for SMBs
Domain
Marketplace / Digital Advertising
Deliverable
client delivery
Required skills
telephone customer service, oral and written communication, problem-solving, patience, adaptability, tech-savviness
Preferred skills
Google AdWords knowledge, social media marketing knowledge
Responsibilities
Manage customer accounts, guide customers to campaign success
Seniority
Individual Contributor