Koordinator (m/w/d) Kundendienst & Service
Hybrid
Core
Coordinate customer service and technical support operations for solar shading systems, managing service orders, spare parts, and technician dispatch.
Role type
Senior Service Coordinator (Technical & Commercial)
Builds
Efficient service dispatch and customer resolution for WAREMA solar shading systems
Domain
Construction / Solar Shading Systems
Required skills
Service order management, Spare parts planning, Route optimization, Customer contact, Administrative management, MS Office
Preferred skills
Construction industry knowledge, Technical training background
Responsibilities
Clarify service incidents independently, Manage service orders for technicians, Plan spare parts and tools, Develop optimal technician routes, Handle service orders from start to finish, Perform general office administration