CRM Account Director – Federal Government
Core
Drive growth for ServiceNow's CRM & Industry Solutions by building relationships with Federal Government customers and achieving sales quotas.
Role type
Senior Account Director (Sales)
Builds
Enterprise CRM and Industry Solutions on the ServiceNow platform
Domain
Federal Government / Customer Experience (CRM)
Required skills
Enterprise sales strategy, CxO relationship building, complex sales cycle management, Federal Government sales experience, AI integration in work processes, Sales force automation knowledge, Territory planning, Forecasting, Account management
Preferred skills
Knowledge of customer service management, ERP technologies, AI-powered tools, Data management tools
Technologies
ServiceNow, CRM, AI tools, Social media, Search engines
Responsibilities
Develop sales strategy and regional plans, Conduct Executive and CxO discussions, Manage sales process and opportunity closure, Support partner channels, Use internal technology for lead management and forecasting, Manage assigned territory to meet quotas
Seniority
Senior, hands-on IC
