Gerente Prime SMB
Core
Liderar la estrategia de profundización y relacionamiento con el segmento Prime del SMB para cumplir metas de ingresos, reducir churn y fortalecer el posicionamiento como socio estratégico.
Role type
Senior Account Management Manager (SMB Prime)
Builds
Revenue growth, portfolio expansion, and retention strategies for Prime SMB clients.
Domain
B2B Sales, Customer Success, Financial Services
Required skills
Strategic account management, team leadership, cross-sell/up-sell strategy, churn reduction, executive relationship building, Salesforce proficiency, ROI proposal development, data analytics, business acumen.
Preferred skills
MBA or related specialization, experience in fraud prevention and identity validation solutions, knowledge of digital platforms and automation, industry-specific portfolio understanding.
Technologies
Salesforce, CRM tools, data analytics platforms.
Responsibilities
Lead and manage the Prime Executive team to meet revenue and retention targets; Design and implement client deepening plans tailored to industry and growth potential; Reduce churn through proactive engagement and value generation; Promote and close opportunities for innovation products (fraud prevention, identity validation, platforms, automation); Establish high-value relationships with client decision-makers; Generate synergies with ECS and Large Accounts units; Develop portfolio prioritization plans based on client lifecycle and potential; Build high-value commercial proposals with ROI arguments; Monitor and manage team KPIs (recurring revenue, churn rate, portfolio coverage, productivity).
Seniority
Senior, hands-on IC with team leadership
