Senior Manager, ITOM & AIOps Solution Consulting
Core
Lead a quota-carrying team of ITOM and AIOps presales specialists to drive technical wins and revenue for ServiceNow in the UK & Ireland.
Role type
Senior Manager, Presales Solution Consulting
Builds
ITOM and AIOps platform solutions and pipeline
Domain
Enterprise Software / IT Operations Management / AIOps
Required skills
IT operations leadership, quota attainment, change management, matrix influence, team coaching, C-suite advisory, observability, AIOps, CMDB, ITIL 4, hybrid/multi-cloud operations
Preferred skills
ServiceNow ITOM expertise, ServiceNow certifications, observability platform experience
Technologies
ServiceNow, ITOM, AIOps, CMDB, Event Management, Service Mapping, Discovery, CSDM
Responsibilities
Recruit and develop ITOM/AIOps specialists, partner with Solution Consulting Directors on account prioritization, run criteria-based engagement models, create pipeline via workshops and value labs, lead technical wins on strategic opportunities, enable Core SC community, track quota attainment and tech-win conversion.
Seniority
Senior, hands-on IC with people leadership
