Agente de CAU
Core
Provide functional support to users of educational centers via phone and email, resolving doubts about management applications and tracking incidents.
Role type
Customer Support Agent (Public Education Sector)
Builds
Support for educational center management applications
Domain
Public Education / IT Support
Deliverable
dashboards & analysis
Required skills
Phone support, Email support, Application management, Incident tracking, Computer literacy
Preferred skills
Teleoperator experience