Senior Director, Business Operations & Growth Enablement
Core
Operating partner to the President leading Commercial Operations, Contracts, and Business Operations to drive 20%+ annual growth, streamline lead-to-contract processes, and enable service leaders (Medical Affairs, PV, Quality, Regulatory) to focus on clients and science.
Role type
Senior Director, Business Operations & Growth Enablement
Builds
Salesforce-based pipeline and forecasting systems, contract lifecycle technology, automated reporting dashboards, and standardized bid/no-bid processes.
Domain
Life Sciences / BioPharma / Medical Device / Compliance Services
Required skills
Strategic planning, process optimization, Salesforce administration, contract lifecycle management, bid strategy, data analytics, cross-functional leadership, stakeholder management, change management
Preferred skills
Experience in M&A integration, offshore team management, RFI/RFP management, commercial operations, regulatory knowledge
Technologies
Salesforce, Contract Lifecycle Management (CLM) tools, GxP systems, PV systems
Responsibilities
Partner with service leaders to identify and fix operational gaps; run monthly operating reviews; establish Salesforce as the single source of truth for leads and forecasts; manage end-to-end RFI/RFP processes; scale the contracts function and implement contract lifecycle technology; lead business operations initiatives to standardize end-to-end processes.
Seniority
Senior Director, strategic leadership & hands-on execution
