Account Relationship Executive (Client Relationship Executive)
Core
Manage and grow key client accounts for Eurofins Mechem SG, delivering high-quality customer service and technical solutions in laboratory testing.
Role type
Senior Account Relationship Executive (Client Relationship Executive)
Builds
Long-term client partnerships and revenue growth through tailored testing solutions and strategic account oversight.
Domain
Life Sciences / Laboratory Testing Services
Deliverable
client delivery
Required skills
Account management, strategic sales, client relationship management, technical coordination, process improvement, mentoring, data analysis, report generation
Preferred skills
Understanding of laboratory testing processes and scientific methodologies
Technologies
Microsoft Office Suite, CRM, eLIMS, ComLims
Responsibilities
Act as primary point of contact for major clients; Identify upselling and cross-selling opportunities; Coordinate client requests with internal operations; Mentor junior account executives; Prepare and host client visits, audits, and presentations.
Seniority
Senior, hands-on IC with team leadership