Enterprise Account Executive

San Mateo, CA, usFull-time$128k–$184k2026-10-20 → 2026-11-12

Core

Drive growth and close complex enterprise SaaS sales deals by owning strategic accounts and engaging C-level executives.

Role type

Senior Enterprise Account Executive

Builds

Enterprise SaaS solutions (ITSM, IT infrastructure, EX platforms) for customer and employee experience

Domain

SaaS / IT Service Management / Employee Experience

Required skills

Enterprise SaaS sales, C-level relationship building, complex sales cycle management, strategic account planning, revenue forecasting, solution selling, cross-functional collaboration, pipeline management

Preferred skills

Experience with ITSM/IT infrastructure/EX platforms, mentoring peers, navigating medium-to-long sales cycles

Technologies

ITSM, IT infrastructure, EX platforms

Responsibilities

Execute territory strategies to win new enterprise business, lead the full sales cycle from prospecting to closure, build trusted relationships with C-level executives, partner cross-functionally with BD/Pre-Sales/Marketing/Implementations, develop and maintain a robust sales pipeline

Seniority

Senior, quota-carrying IC

About Freshworks

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.