Telesales Team Manager - Belfast
On-site
Core
Lead, coach, and inspire a high-performing team of telesales consultants to win new business and manage existing accounts.
Role type
Telesales Team Manager
Builds
New business revenue and account growth for digital marketing partners
Domain
Digital Marketing / Telesales
Required skills
Team leadership, coaching, new business development, account management, performance analysis, compliance management
Preferred skills
Experience in B2B telesales, emotional intelligence, data-driven mindset, resilience
Responsibilities
Lead and motivate a team to exceed revenue and KPI targets, drive new customer acquisition, support account management and upsell/cross-sell, deliver structured coaching and call listening, analyze performance data, ensure compliance and call quality standards
Seniority
Manager, hands-on leadership