Senior Labour Relations Manager - Germany and Austria
Core
Lead Works Council and employee representation engagement for ServiceNow in Germany and Austria, ensuring statutory compliance and managing complex labour relations.
Role type
Senior Labour Relations Manager (IC)
Builds
Trusted partnerships with Works Councils, unions, and employee delegates; legally compliant consultation processes.
Domain
Human Resources / Labour Law (Germany & Austria)
Deliverable
client delivery
Required skills
Works Council law expertise (Germany/Austria), collective bargaining, statutory consultation, stakeholder management, negotiation, organisational change consultation, legal risk mitigation, policy development, training delivery.
Preferred skills
Law degree, postgraduate qualification in labour law, multinational matrix org experience, technology sector experience, CIPD/SHRM certification, additional European languages.
Technologies
AI-powered tools, workflow automation, AI-driven insights.
Responsibilities
Build and maintain relationships with Works Council representatives and Trade Unions; negotiate Works Council agreements and collective agreements; lead formal consultation processes for restructurings and workforce decisions; develop labour relations policies and frameworks; provide counsel to HRBPs and business leaders on complex labour matters; conduct legal and regulatory landscape analysis; train managers on labour relations best practices.
Seniority
Senior, hands-on IC
