Advisory Solution Consultant, Telco Industry
Core
Senior pre-sales solution consultant specializing in the telecommunications industry, guiding customers through complex transformation initiatives and positioning ServiceNow solutions.
Role type
Senior Advisory Solution Consultant (Telecom)
Builds
ServiceNow platform implementations and account strategies for telecom operators and service providers.
Domain
Telecommunications / Enterprise Software (ITSM/ITOM)
Required skills
Telecom industry operations expertise, pre-sales solution consulting, ServiceNow platform proficiency, account strategy development, AI integration in workflows, territory management, mentoring
Preferred skills
Experience with major operators (Telefónica, Vodafone, Orange), cloud software solutions expertise, market trend analysis
Technologies
ServiceNow, AI-powered tools, cloud software solutions
Responsibilities
Lead discovery workshops and deliver product demonstrations for telecom use cases, engage with customers on industry-specific processes (service operations, network workflows, order management), develop account strategies with Sales, provide feedback to Product Management, mentor team members, support marketing events and conferences.
Seniority
Senior, hands-on IC with mentorship responsibilities
