People & Culture Manager
Core
Lead the people agenda for the Senior Management team of the BA Lounges contract, fostering a positive work environment and aligning team objectives with organizational goals.
Role type
Senior People & Culture Manager (HR Leadership)
Builds
High-performing teams and an inclusive culture for hospitality staff across multiple locations.
Domain
Hospitality / Food Service
Required skills
People management, HR policy knowledge, conflict resolution, strategic leadership, stakeholder engagement, talent development, performance management, succession planning, change management
Preferred skills
CIPD qualification, experience in similar role or industry, ability to motivate and inspire teams
Technologies
Microsoft Office (SharePoint, Forms, OneDrive, Outlook)
Responsibilities
Lead the in-house People Team and work with the wider BaxterStorey People Team; provide leadership across recruitment, employee relations, engagement, performance, development, talent, and succession; advise and coach managers and senior leaders; balance strategic priorities with operational realities.
Seniority
Senior, hands-on IC with strategic influence